$112.90
5-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Privacy Policy for Feniks Atelier
Last updated: January 2026
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information
The details of the product that you’re ordering (e.g., crochet bags, sweaters, or accessories)
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services and 2) compliance with the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete: You may also have the rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Yes, absolutely! Most of our items, including vests, cardigans, and pants, can be handcrafted in sizes ranging from XXS to 4XL. Since every body is unique, we also offer "made-to-measure" services. You can provide your specific bust, waist, and hip measurements in the personalization box to ensure a perfect fit.
We offer a wide range of sizes from XXS to 4XL. For each product, you can find a detailed size chart in the listing photos. To ensure the best fit, we recommend comparing these measurements with a similar item you already own. If you have any questions about which size to choose, feel free to send us a message!
To preserve the quality of the yarn and handwork, we recommend hand washing in cold water or using a gentle/delicate machine cycle at 30°C (86°F). Always lay the item flat to dry on a clean towel. Do not tumble dry, do not bleach, and avoid hanging the wet item to prevent stretching.
All Feniks Atelier items are packaged with great care and attention to detail, making them ready for gifting. If you would like to include a personalized gift message, please leave your note at checkout, and we will include a beautiful handwritten card for your recipient at no extra cost.
We love collaborating with boutiques and shops! If you are interested in wholesale or bulk orders, please send us a message with your details, the items you're interested in, and the quantities. We would be happy to discuss special pricing and lead times with you.
Each item is carefully handmade to order. Production typically takes 5-10 business days. Once your item is ready, we ship via Express Delivery with a tracking number. International shipping usually takes 3-5 business days to reach your doorstep.